Terms & Conditions + Refund Policy
Effective Date: 7/7/2025
Welcome to The Boldness Store by Vaneese Johnson. Please read the following terms carefully before making your purchase.
Digital Products & Downloads
Due to the nature of digital products and instant access after purchase, all sales are final and non-refundable. This includes, but is not limited to:
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eBooks
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Audiobooks
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Downloadable workbooks
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Printable materials
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Online assessments or quizzes
Please ensure you are purchasing the correct item before completing your order. All digital files are available for download directly after purchase. If you experience a technical issue accessing your file, please contact us and we will be happy to assist.
Shipping Policy
PROCESSING TIME
All physical book orders are typically processed within 2–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Shipping Rates & Delivery
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We currently ship within the United States only.
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A flat shipping rate of $4.00 USD is applied to all book orders.
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Estimated delivery time: 5–7 business days after processing.
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You will receive an email notification with tracking information once your order has shipped.
Coaching Sessions, Bookings, & Events
All coaching session bookings and event access passes are non-refundable once purchased. We understand that things may come up, if you need to reschedule a coaching session, please reach out at least 24 hours in advance to avoid forfeiting your session.
Intellectual Property
All content provided is the sole property of Vaneese Johnson, The Boldness Coach®. Redistribution, resale, or unauthorized use is strictly prohibited. By purchasing, you agree to use the materials for personal use only.
Contact
If you have questions about your order, please email:
support@theboldnesscoach.com
Acknowledgment
By completing your purchase, you acknowledge that you have read and agreed to these terms. You understand that no refunds will be issued under any circumstance.